Discourse

Dato' Salehuddin & Dr Nooraini,

you were right - absolutely right, and correct - in saying that the current leadership crisis is indeed has got to do with leadership style and personality. I could not agree more.

Heroism

Self-trust is the essence of heroism. It is the state of the soul. It speaks the truth, and it is just, generous, hospitable, temperate, scornful of petty calculations, and scornful of being scorned. It persists; it is of an undaunted boldness, and of afortitude not to be wearied out. Its jest is the littleness of common life.

Unsung Heroes

Mia & Masitah,

I dont have much to say about the cabinet lineup. Its the prerogative of the PM after all. No doubt the lineup seems to be a bit 'shaky' and 'crunchy'. The PM knows what he is doing; and God knows what he is doing. The fact remains that too many politicians/non-partisan go unrecognised.

To be or not to be

I received this from one Shannie. Thank you.

What I am none cares or knows

My friends forsake me like a memory lost,

I am the self-consumer of my woes -

They rise and vanish in oblivious host,

Like shadows in love's frenzied, stifled throes -

And yet I am, and live - like vapors tossed
Into the nothingness of scorn and noise,

Into the living sea of waking dreams,

Where there is neither sense of life or joys,

But the vast shipwreck of my life's esteems;

Even the dearest, that I love the best

Are strange. stranger than the rest.
I long for scenes, where man hath never trod,A place where woman never smiled or wept.

Evaluating service quality

Dani,

Broadly, at least ten criteria are used by customers in evaluating service quality as identified by many. So, a good MP must at least satisfies 6 or 7 of the criteria:

1.Reliability;
2.Responsiveness
3.Conmpetence
4.Courtesy
5.Credibility
6.Security
7.Access
8.Communication
9.Understanding the voters; and
10.Tangibles.

Have a memorable general election then!